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Professional Telecommunications Firm

Helping businesses be productive with their office phones.

Blink Voice is a telecommunications firm that sells and service office phone systems to local, regional, and national companies. We address your companies most critical telecommunication challenges by providing support, expertise and communication programs to help achieve lasting results.

  • Hassle free network setup. No downtime and no interruptions.
  • Save money on your phone bill. Save hundreds of thousands of dollars.
  • Fast technical support On-site technical or network support.
  • Reliable and flexible service Quality service for the long haul.

We Offer The Best Price Guaranteed

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NEC Specialist Contact Form

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Click Here to Contact Mitel Specialist
Mitel Authorized Dealer

Mitel Specialist Contact Form

Click here to see all of our Mitel products.
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New Phone System We customize your business phone system with you.
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Phone System

Get the leading desktop phones that utilize standard protocols to integrate seamlessly with your business service.

click here to setup a free demonstration.

Choose between an Avaya, NEC or a Mitel phone system.

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Phone System Form
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Blink Voice Communications is committed to your complete satisfaction.
Maintenance Looking to replace or expand your office phone system?
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Maintenance

Get maintenance for your phone system whether you have a small, mid-sized or large business we will keep your telecommunication running smooth and consistent.

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Maintenance Form
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Blink Voice Communications is committed to your complete satisfaction.
Multi-Site Multiple locations can maintain a single "look and feel".
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Multi-Site

Whether you have a second location across town or 100 sites spread across the country, we can help you with seamless connectivity across all your locations.

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Multi-Site Form
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Relocating We'll configure your phones and port your phone numbers.
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Relocating

We offer office phone system relocation services.

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Relocating Form
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Blink Voice Communications is committed to your complete satisfaction.

Over 30 Features

Experience the difference of advanced calling features

3-Way Calling

3-Way Calling
Seamlessly add a third party to your call at any time. Great for office collaboration in house or remotely.

Auto Attendant

Auto Attendant
Customize your own automated menu that allows callers to get information or be transferred to the right person without having to speak with a receptionist. Choose the voice, accent and/or gender and we will have the script professionally recorded for you in one of our recording studios.

Blocked Caller List*

Blocked Caller List*
Place specific unwanted callers on a blocked call list to no longer receive calls from those numbers.

Call Accounting Software*

Call Accounting Software*
Get real-time reports and analytics on your phone system and employee production by extension. This software will allow the admin to monitor call volume, call duration, hold time, and much more. Record calls for training purposes and quality assurance.

Call Forwarding

Call Forwarding
Have your calls forwarded to any number of your choosing, even your mobile phone to ensure important calls never go unanswered even if you are away from your desk.

Call Logs

Call Logs
Missed a call? Made a call but didn’t write down the number to call back? Call Log gives you the ability to view your last 30 missed calls, received calls and outbound calls you had made.

Call Monitoring

Call Monitoring
Listen to and monitor live calls in your office. Use the whisper feature to speak to the employee or co-worker to coach them through a call and the customer on the other end will not hear your voice using this feature. Utilize the Intrude feature to barge into the phone call and take over when necessary. These features are great for sales offices training.

Call Reporting*

Call Reporting*
Receive a report via email at various times throughout the day. This report will give you analytics on outbound call counts, call duration, hold times, abandoned/dropped calls, and much more. This information is broken down per extension giving management the ability to monitor productivity per employee and make adjustments to cut down hold times for the customers.

Call Screening*

Call Screening*
Screen your calls by having callers record their name before a call is forwarded. The recorded name is played when you receive the forwarded call, and you can accept or reject the call.

Call Transfer

Call Transfer
Transfer calls to the correct individual or group seamlessly and effortlessly.

Call Waiting

Call Waiting
Even if you are on the phone, this feature will alert you to another caller trying to phone in and you can either reject or accept the call.

Call Waiting ID

Call Waiting ID
Simple yet effective, if you are on a call, this feature allows you to see who is calling you and in cue. You can then put your call on hold and answer or send to voicemail accordingly.

Caller ID

Caller ID
Identify & display the telephone number & caller information from incoming calls.

Conferencing Calling

Conferencing Calling
Set up a secure conference bridge for multiple parties to connect over the phone all at once. Password protect your conference bride for increased security on high profile or important conference calls.

Custom Color Phone*

Custom Color Phone*
We apply a high quality durable coating to your office phones for a custom look that is all your own. This is great for hotels, art galleries, daycares, or any business that wants to bring color to their desks.

Custom Ring

Custom Ring
Set custom ring tones that correlate to specific numbers you promote. For example, a customer service number and sales number can have two separate ring tones. This is great for smaller offices or offices in which employees handle multiple departments. This will ensure they know if the call is a customer service call or sales call and can answer accordingly with the correct greeting.

Dial By Name

Dial By Name
Callers can find specific people within your organization by dialing in either their first or last name.

Do Not Disturb

Do Not Disturb
Conduct meetings uninterrupted. turning this feature on will silence all ringing and notification a call is coming in.

Extensions

Extensions
Program multiple extensions on your phone system. Callers are able to dial an extension number to reach a specific phone or individual within the office.

Hot Desking

Hot Desking
Weather employees are sharing desks during the day, move around different departments or you have different employees during different shifts Hot Desking makes it simple. This feature allows the user to log into any phone and there call logs, extension, voicemails etc.. will automatically populate to that phone. Move the user not the phones!

Hunt Groups

Hunt Groups
Set up groups and or departments within your call tree. This group of extensions will all ring when a call comes into that department.

Intercom

Intercom
Internally page a specific extension, group or the entire staff. This feature is great for school classrooms, daycares and warehouses.

Message Alerts

Message Alerts
Take advantage of a variety of Alerts. Be alerted you to new voice messages by text message, e-mail, or by a desk phone call or a mobile phone call.

Missed Call Notifications

Missed Call Notifications
Receive multiple programmed notifications when you miss a call through a variety of mediums & multiple devices.

Mobile App*

Mobile App*
Turn your mobile phone into an extension of your desk phone. Make outbound calls with your office number as your caller ID, receive calls automatically forwarded to your mobile phone and much more.

Music / Message on Hold*

Music / Message on Hold*
Don’t let your customer wait on hold in silence instead use that opportunity to advertise your business. Our professionally recorded automated message will highlight the unique qualities that give your business a competitive edge. Information like years in business, awards received and google ratings are among the many of the statements your customer can hear while waiting on the line.

Night Message

Night Message
Customized message for the calls that come in after your business has closed. Let your customers know they have reached you after hours and when a good time is to call back.

Paging

Paging
Use your phone to page via an overhead speaker. This feature is great for large facilities, schools and indoor outdoor spaces.

Shared Lines

Shared Lines
Have multiple phones on your system work simultaneously under one number.

Simultaneous Ring

Simultaneous Ring
The ability to enable a multitude of phone numbers, all ringing in unison until one is finally answered.

Software Integration*

Software Integration*
Our systems all integrate extremely well with 3rd party software. This allows you utilize new software or use existing software if you have any without losing your initial investment.

Speed Dial

Speed Dial
Our technicians can automatically download contacts into your phone system. You can assign important, frequently called contacts speed dial buttons. Contact them with just a push of a button, simple, easy.

Vanity Number*

Vanity Number*
An easy-to-remember, personalized telephone number utilized by companies to attract business. Examples of vanity numbers include 1-800-FLOWERS or 1-800-CONTACTS.

Voicemail

Voicemail
Set up a general voicemail for the whole office, or individual voicemails per user. You can customize your voicemail and even log in and listen to voicemails from outside the office.

Voicemail To Email

Voicemail To Email
Utilize a voicemail server so clients can get in touch with you when you can not answer. Visual Voicemail, Voicemail to Email & Standard call in Voicemail options available.

Software integration

Enjoy integration with the tools you use every day

Google
Salesforce
Microsoft
Outlook

Testimonials

What our customers are saying

I used Blink Voice for my Preschool's New Phone System! The customer service was amazing! I would highly recommend this company to anyone seeking new phone systems for their business.

Eva Fowley

Every once and while you come across a partner so unbelievable that you wonder how you ever lived without them. Blink communications helped me streamline my communication services across 8 locations throughout the US. The process was fast, effortless, and saved me thousands of dollars per year. They are great group of people whose professionalism and quality of service is second to none. Strongly Recommended!

Benjamin Graham

In running the day to day operations of an Orthotics laboratory, you really don't have time to think about upgrading your phones. Blink voice made this process seemless with their superb customer service and innovative technology. Blink voice has been a great addition to Ortho-Dynamics and allows us to continue to focus on what we have been doing best since 1990, which is providing the highest quality custom orthotics and braces in the industry.

Sean Tushingham

A small-business switch-over to a new system and carrier. The folk at BLINK were on it from the start. The tech team are angels--heaven-sent, I might say! What a blessing for us to have them with us.

Our Lady of the Cenacle Parish

I had my phone service switched over to Blink on 9/25/17 . The tech Nelson who installed the system was excellent, it was a seamless transfer. Every question I had he answered in seconds and immediately fixed any glitch i noticed. Since the install i had a few calls to tech support on how the phones functioned and a live person answered immediately and solved my problems. So far so good I am very happy with the service

Glenn King

We recently had phone systems installed in our busy orthodontic office by BlinkVoice . Previously we had another company that gave us nothing but problems and when we had problems we couldn't get assistance. BlinkVoice was the best decision we have made for our office. The professionalism and quality we received was great. Not only were the employees helpful, they saved us money in the process.

Chelsea Barrios

Jonathan Pistoia is fantastic to work with. Very knowledgeable and easy to get a hold of when I have questions.

Alice Miller

My phone system was so outdated every time a phone broke it would be almost impossible to find replacements, Blink Voice had very helpful , knowledgeable and professional representatives that helped me save money on my current service provider , get us approved for brand new phone system wile saving money each month . I'm saving an extra 5,000 dollars a year !!! Thanks Blink Voice i recommend this company to any business !!

Joe Caster

Blink Communications is your #1 source for small and medium size businesses telecommunications . They can save you money and get you up-to-date with modern technology with no cost out of pocket !

Joe Chicarelli

I had a brand new phone system installed back in January including 5 new phones. I had Josh as a sales representative for Blink Communications and he was extremely helpful. I was a new businesses owner at the time, and a bit nervous. He made sure I was comfortable and confident on my decision to make a change. The set up went so smooth.

Lauren Slensby

We recently switched our phone/internet system with Blink Voice Communications and we are THRILLED with their service! Everything they promised us has been provided and everyone I have dealt with - from the sales representatives to the technical crew are TOP KNOTCH! Our internet is so much faster and our phone system is easy to use and has many options that help our office staff run things more efficiently. Best of all, we're saving so much money!

Zoe Lyons-Nieves

Jonathan customized our hold message, I have to say he did an excellent job! He's very helpful with IT support and any other questions I've had, even when he is giving support over the phone. We are truly happy we made the change from our previous company to Blink voice. Keep up the GREAT work!!!

Michelle Figueroa

Blink is definitely Numero Uno in my world. The ease in communicating utilizing blink is second to none - by far the best I have come across. Blinkly put - it's a phenomenal connection - I daresay as good as your blink-ing rep Jonathan!

Christina Heyward

Blink Voice was extremely helpful in setting our company up in NY and LA. Their remote support has been fast, efficient, and easy to work with. The staff is very friendly especially Makyo. They helped save our company money and we will definitely continue to use their services.

InternLA Crush

Case Studies

Recognized as the industry leader

Avaya
Case Studies
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NEW YORK METS
CHALLENGES
  • Citi Field and the Mets require a network to keep pace with ever-growing traffic.
  • Previously, conference calls were capped at 60 people.
  • The contact center lacked CRM integration and reporting.
  • Leadership and staff need mobility features to communicate in and out of the office.
  • The organization needed greater redundancy for business continuity.
RESULTS
  • Upgrade boosts flexibility and lowers costs.
  • Extensive reporting enables the right staffing at the right time – to maintain high service levels.
  • Data and voice from a single provider eliminates the need for separate team members to address different systems.
  • Health system provides problem prevention, rapid issue resolution and continual solution optimization.
view more Avaya case studies
NEC
Case Studies
x
ST. JOSEPHS HOSPITAL
CHALLENGES
  • Phone system service costs were increasing.
  • Lengthy repair cycle time.
  • Improve productivity.
  • Enhanced quality of patient care.
RESULTS
  • System reliability and stability significantly improved, with added flexibility and features.
  • Substantial reduction in costs and repair time while reducing complaints and repair requests.
view more NEC case studies
Mitel
Case Studies
x
HYATT HOTELS CORPORATION
GOALS
  • Easy to use hospitality phone system.
  • Cost efficiency.
RESULTS
  • Increased company productivity time.
  • Reduced monthly telecom costs.
view more Mitel case studies

Accomplishments

Everyone wants to work with the best and we're proud to often be known as the best.

A+
BBB Rating
4.7 Stars
26 Google Reviews
Warranty
Best In Class

Affiliated Providers

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